Each service, up close.

What each one involves, how long it usually takes, and how the work is set up.

It arrivesIt is checkedIt is doneIt is loggedAnything else, to a personWatched throughoutONE RUN, START TO FINISH
01

Automation

Think of the follow-up email that only goes out if somebody remembers, the files renamed and moved at the end of each day, or the reminder sent before every appointment. If the steps are the same each time, there’s a good chance they can run by themselves. We start with whichever one costs you the most time.

  • Handles a single task or a whole chain of steps
  • Keeps a log you can look through whenever you like
  • Easy to pause or switch off
Timeframe · 2–5 weeksEngagement · Fixed scope
02

AI where it helps

THRESHOLDRESOLVED

We bring in AI for the parts of a job that call for real understanding, like reading a message written in someone’s own words or making sense of a document. Steps that follow a set pattern run on simple rules, which keeps everything fast and efficient.

  • A clear record of what it decided and why
  • Shaped around your own documents and wording
  • Can switch AI providers if a better one comes along
Timeframe · 2–6 weeksEngagement · Fixed scope
03

Custom software

Off-the-shelf software gets most businesses most of the way. The gap that’s left usually gets filled with a spreadsheet, a workaround and somebody’s patience. A tool built for exactly that gap can replace all three, and because it only does what you need, it stays simple to change later on.

  • Easy for your team to pick up
  • Shaped with feedback from the people who’ll use it
  • Room to add to it as the business grows
Timeframe · 4–10 weeksEngagement · Fixed scope
04

Connecting your tools

Most apps can share information, just rarely in the way you need out of the box. We set up the connection, decide which app has the final say on each detail, and make sure they stay in step.

  • Existing records tidied and matched first
  • One-way or two-way, depending on what you need
  • Every transfer checked on arrival
Timeframe · 1–4 weeksEngagement · Fixed scope
05

Maintenance

Everything we build keeps getting our attention after launch. As the way you work evolves, and the apps it connects to gain new features, we adapt it to match.

  • One point of contact for anything you need
  • Every change we make, written down
  • Improvements whenever you ask for them
Timeframe · OngoingEngagement · Monthly
06

Everyday tech

Alongside the main work, we can sort out smaller tech issues as they come up. For bigger jobs, like setting up a whole office, we’ll point you to someone who does that every day.

  • Account and access problems untangled
  • Old setups written down so they make sense again
  • Devices brought up to date
Timeframe · As neededEngagement · Hourly

Know which one you need?

Send a quick note about it to the address below. It doesn’t need to be polished.